8 Steps to Make Your Hospital Better

Every Contact Counts – a free step by step framework for NHS Hospitals

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Hospitals that follow our guidelines, like Guys and St Thomas, Frimley Health and Nottingham have saved costs and saved hundreds of waiting days. Patients have called it ‘amazing’ and ‘a revolution’.

This guide will show you how to:

  • Save £6 per appointment
  • Cut waiting times
  • Reduce DNA rates
  • Improve patient well being
  • Progress toward longer term, wider objectives such as delivering Carter efficiency targets

Required reading for all NHS Hospital CEOs, CFOs, COOs, CIOs, CTOs, CCIOs and everyone interested in improving patient feedback and saving costs.

About the authors

Hello. We are Tom, Rinesh and Perran, co-founders of DrDoctor, which handles millions of NHS hospital appointments a year. We’ve worked hard to collate and condense our dataset into a set of learning into this easy to follow guide.

We’re really excited about how this could help your hospital – so please let us know about your experiences after using the guide.